Trust
Trust at Academic Intelligence
Policy and privacy reviewers should not have to hunt for answers. Here is where your data lives, how we use AI, how we handle personal information, and how accessible the platform is.
Trust documents
Start with the question you need answered. Each page is written to be read on its own.
Privacy
How we handle personal information on our website and in the platform, including retention, export and deletion, and what we do if something goes wrong.
Read the privacy policyData Residency & Sub-processors
Where institutional data is stored, which sub-processors we use and where they operate, and our software continuity and source code escrow options.
See where your data livesAI Transparency
Where AI is used and where it is not, what information leaves your environment, and who approves the result.
See how we use AIAccessibility
Our accessibility targets, how we test, our conformance documentation (VPAT), and how to report a barrier or ask for an alternative format.
Read about accessibility
Our commitments at a glance
The short version, with the detail one click away.
Your institution owns its data
Customer data is never sold, leased, or used for secondary commercial purposes.
Read the privacy policyStored in Canada
Customer databases and backups are kept in Canadian regions.
See the sub-processor listA person approves every change
AI outputs are drafts or suggestions. Nothing changes in your library until you approve it, and every approval is logged.
See how we use AINever used to train AI
Your content is never used to train AI models.
Read the AI breakdown
Questions from a security or procurement review?
For security questionnaires, data processing agreement (DPA) requests, or sub-processor enquiries, contact privacy@academicintelligence.ca.
To report an accessibility barrier or ask for content in an alternative format, contact accessibility@academicintelligence.ca.